The website https://www.toplever.com is managed by Toplever, a company registered under number 507 496 280 with registered office at Edifício Castil – R. Castilho, 39 – 13th A- 1250-068 Lisbon, and the same is responsible for the processing of the personal data collected.

Our Privacy Policy aims to assure to our users that the collection and processing of personal data is made in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other complementary national legal frames.

The trust placed at the safety, confidentiality and secrecy during the procedure of collecting and processing personal data is our main priority, therefore we guarantee the protection and security of the personal data, limiting the use to the purposes indicated and allowed by the user. We also have in place a risk management system, so to entirely comply with the privacy policy as put in place by GDRP.

Toplever Privacy Policy aims to guarantee the protection of all the information related with an individual person or collective entity, identified by the tax identification number and associated with the collection of personal data and information necessary for providing the service or for product delivery. This data is comprised of: name, phone number, e-mail address, address, country and tax payer number.

The processing of the data encompasses all operations of recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure, erasure or destruction. The data will be stored until the user voluntarily decides to erase it, stage by which we will proceed with the destruction of the data or render it anonymous.

Our Clients Rights

Toplever ensures that at any moment, promply and without costs, the user may access his data and proceed to rectify, modify or request the deletion of the same, by requesting these actions directly to the technical responsible for the processing of the data, through the email toplever@toplever.com

In the event you wish to exercise the rights granted by GDRP, or have any doubt on the collection and processing of your personal data, you may contact the controller processing the personal data, through the email toplever@toplever.com, who will then examine the request and contact you as soon as possible, within the period legally set.

The new Privacy Policy will automatically be in force to all the current users of Toplever website and mailing list on the 25th of May 2018.

This Privacy Policy describes how we collect, use, process and disclose your information, including personal information, and it includes your access and use of the website and Support Services provided to the sector.

1. Data collected by Toplever
We request and collect a set of information that are necessary to comply with our provision of our services and legal obligations. Without this information, we may not be able to provide all the requested services. This information includes the name, phone number, e-mail address, address, country and tax payer number.

2. How does Toplever uses the collected information
We use, storage and process information, including personal data – name, phone number, e-mail address, address, country and tax payer number, exclusively so that we may provide our services. Toplever does not supply or divulges to any other entity your personal data, except for legally determined and allowed situations. Toplever has a technical responsible who oversees the security of the database where the personal data of the clients is stored.

3. Newsletter
When allowed by the client, in accordance with the law in force, we may use your e-mail address to promote our news and services, through our newsletter.

4. Your rights
The personal data existing at Toplever is owned by the client, who has total freedom to manage, modify or request its deletion.
You may clarify any question with the responsible for personal data processing, by sending any e-mail to toplever@toplever.com. Please bear in mind that we may request that you confirm your identity before taking additional measures with regards to your request.

5. Data retention and deletion
We keep your personal data strictly during the time that it is necessary to achieve the purposes for which the same is processed, namely to promote our services while the relation with the Client exists and for compliance of our legal obligations, during the applicable periods. Accordingly, we will keep the necessary data for sending information and announcements (per example, by means of a newsletter), during a period of 5 (five) years after the commercial relation with the Clients has ended.

6. Security
We are constantly implementing and updating administrative, technical and physical security measures that assist us in protecting your personal data from non-authorized access, loss, destruction or modifications. Some of safeguards we use to protect your information are firewalls, data encryption and control to the access of data. If you know or have grounds to believe that your personal data at Toplever has been lost, stolen, diverted or, by any manner, compromised, as well as in the event of non-authorized access, real or suspected, of your personal data at Toplever, please enter into contact with us.
Contact us below.

7. Contact us
Should you have any question or complaint related with this Privacy Policy, or related with the practices put in place by Toplever, you may contact us through the e-mail toplever@toplever.com, or through the address Edifício Castil – R. Castilho, 39 – 13th A – 1250-068 Lisbon